Services / Incident Response

Experienced response from detection through recovery.

Metro Data’s Data Incident Response Team provides technical and consulting guidance for security incidents ranging from a single compromised computer to an organization-wide event.

Move quickly without making the incident worse.

A security event creates pressure, uncertainty, and competing priorities. We help establish what happened, limit further damage, preserve useful information, restore essential operations, and turn the lessons of the incident into stronger defenses.

What this covers

Rapid triage and containment

Forensics and remediation

Business recovery coordination

Post-incident review and hardening

Service depth

Connected work, managed as one system.

The details vary by environment, but the standard is consistent: understand the operation, address the whole system, and stay accountable for the outcome.

Respond, identify, and contain

We begin by establishing the scope, protecting critical systems, and stopping active compromise from spreading.

Initial triage and severity assessment

Compromised account and device isolation

Evidence-aware technical investigation

Coordination with leadership and outside specialists

Eradicate and recover

We remove malicious access, repair affected systems, and restore operations in a controlled sequence.

Malware and persistence removal

Credential and access remediation

System restoration and validation

Recovery sequencing around business priorities

Review and strengthen

After the immediate event, we document findings and reduce the likelihood or impact of a repeat incident.

Post-incident technical review

Control and architecture improvements

Incident-response plan development

Tabletop exercises and readiness reviews

The objective is not only to close the incident—it is to restore confidence in the environment.

Faster containment

Clearer decision-making under pressure

Controlled business recovery

Stronger readiness after the event

Security research

Published vulnerability research backs the security work.

Metro Data’s historical news archive includes published CVE disclosures and technical security research. Those records remain available as part of the new site’s press archive.

Browse security research

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